Find the evidence behind the slowdown

From a weak wireless link to a constrained workload, start with the environment you support. See where to measure, what to collect, and how to put the findings to work.

Infrastructure, networks, and user experience meet in the same support ticket. RouteSpear brings their measurements into one investigation, with the source, location, and time kept visible. Choose a starting point below.

Infrastructure monitoring

A slow service can start with a constrained host, a dropping switch port, or a workload waiting to run. Bring the resource, device, and connection evidence into the same investigation.

Host resources, SNMP, containers, and kernel diagnostics

Wi-Fi and wireless experience

The access point is online, but people at the far end of the floor still cannot work. Measure the connected link from their devices and compare it with the surrounding radio coverage.

Connected-link experience, radio coverage, and floor plans

Branch and remote sites

The office that always complains, four hundred miles from anybody who can look at it. Put a vantage point on the floor where the users are, measuring the circuit, the gateway and the local link they all share.

Runs on hardware as small as a Raspberry Pi

Hybrid and remote workforce

A remote worker reports that the application is unusable. Collect evidence from their endpoint so the service desk can investigate the home network, the VPN path, and the service during the affected window.

Endpoint measurements with host and wireless context

VDI and virtual desktops

A desktop session spans a physical endpoint and a session host that may be replaced tomorrow. Plan coverage for both sides while keeping instance identity, pool membership, and session history distinct.

Session monitoring pending release and live validation

SaaS and cloud dependencies

Your business runs on services reached over paths you do not control. When one degrades, the provider status page can stay green while the complaints arrive anyway.

Real browser loads, per-phase timing, and path measurements

Application and service monitoring

An open port does not tell you whether a page loads or a transaction succeeds. Check the application workflow and its dependencies from the places your users rely on it.

HTTP, API workflows, browser loads, and service checks

Voice and real-time communications

A call can connect and still be unusable. Separate signaling from media transport, then compare loss, jitter, and path evidence from the sites where conversations break up.

SIP signaling and bidirectional synthetic RTP checks

Carrier and provider accountability

A recurring fault your provider cannot reproduce, closed as no fault found, three times. Continuous per-hop evidence changes what happens on that call.

Measurements from multiple vantage points

Not sure which one you are?

Most investigations cross more than one of these environments. Tell us where the problem appears and we will walk through the measurements that could help explain it.

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